"Poor communication costs you money, increases rework, lowers morale and gives your competitors an opening to your current and potential customers."

 

 

COMMUNICATION

 

Effective communication is a key contributor to success in the workplace.  We communicate to share information, define and understand goals, and resolve or avoid conflict and confusion.  Studies show that good communication can build rapport, enhance relationships, promote self-confidence and have a positive overall effect on the working environment.  Our Communication Program teaches the tenets of good communication and sheds light on many of the common blocks to healthy communication.


Program elements include:

 

Communication Basics
Assertive Communication
Pitfalls of Projection
Restraint
The Resentment Trap
Giving and Receiving Constructive Feedback